Episode 28: Doug Stephens – Retail futurist, book author, and Founder of Retail Prophet

Did you know we will be at Shop.org in LA this September 25-27? We will be recording live! Come see us. If you haven’t yet registered, be sure to use code ‘BRICK10’ to get 10% off your registration.

It’s Episode 28 and we get 45 minutes with Doug Stephens – otherwise known as @retailprophet on Twitter. We talk about

  • Walmart’s path to retail domination through acquisitions
  • Amazon Prime Day success and how they are redefining retail
  • Ever changing customer expectations in stores
  • One amazing in-store experience that everyone should try
  • Why some retailers are hesitant to adopt technologies

Doug Stephens bio

Doug Stephens is one of the world’s foremost retail industry futurists. His intellectual work and thinking have influenced many of the world’s best-known retailers, agencies and brands including Walmart, Google, Home Depot, Disney, BMW, Coca Cola and Intel.

Stephens founded Retail Prophet, a consultancy specializing in the forecasting and articulation of future trends in retailing and consumer behavior. Prior to founding Retail Prophet, Doug spent over 20 years in the retail industry, holding senior international roles including the leadership of one of New York City’s most historic retail chains.

He is the author of two groundbreaking books, The Retail Revival: Re-Imagining Business for the New Age of Consumerism and Reengineering Retail: The Future of Selling in a Post-Digital World.

His unique perspectives on retailing, business and consumer behavior have been featured in many of the world’s leading publications and media outlets including The New York Times, The BBC, Bloomberg Business News, TechCrunch, The Financial Times, The Wall Street Journal and Fast Company.


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